Gotchi

Privacy Policy

Last updated: May 1, 2026

1. Introduction

Gotchi Labs ("we," "us," or "our") operates the Gotchi desktop application and the gotchi.ai website. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

2.1 Gotchi Desktop Application

The Gotchi desktop application is designed to operate entirely on your local hardware. By default, we collect no data from the application. Specifically:

  • Your conversations, prompts, and AI outputs are processed and stored exclusively on your device.
  • Your indexed documents, knowledge base entries, and personal AI memory never leave your machine.
  • Connector credentials (e.g., Gmail, Slack) are stored in your operating system's secure keychain.
  • No telemetry, usage data, or crash reports are ever sent to our servers.

2.2 gotchi.ai Website

When you visit our website, we may collect:

  • Standard web server logs (IP address, browser type, pages visited)
  • Information you voluntarily provide through forms (name, email, company)
  • Cookies and similar technologies as described in our Cookie Policy

3. How We Use Your Information

We use the limited information we collect to:

  • Provide and improve our website and documentation
  • Respond to support requests and inquiries
  • Send product updates if you subscribe to our newsletter
  • Analyze aggregate website traffic patterns

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us operate the website (e.g., hosting, analytics) under strict data processing agreements.

5. Data Retention

Website data is retained for as long as necessary to fulfill the purposes described above, typically no longer than 24 months. You can request deletion at any time by contacting privacy@gotchi.ai.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability

7. Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, access controls, and regular security audits. The Gotchi desktop application uses your system's encryption capabilities for data at rest.

8. Contact

For privacy-related inquiries, contact us at privacy@gotchi.ai or write to Gotchi Labs, Privacy Team, San Francisco, CA 94105.